FMP11.5

Plesk Panel was updated and released new panel -v 11.5 Couple of bugs were founded

#1 File manager being reproduce errors when enter into file manager and get below error:

++++++

Internal error: Unable to lookup SID for name MISSEDUSERID: (1332) No mapping between account names and security IDs was done. (Error code 1)

Message Unable to lookup SID for name MISSEDUSERID: (1332) No mapping between account names and security IDs was done. (Error code 1) File Agent.php Line 212 Type PleskUtilException

++++++

After adding missing user and got another following error:

++++++

Internal error: no such table: ImpersonationUsers (Error code 1)

++++++

I tried to run the file manager manually from the command-line, I got the following error:
 
++++++

C:\Parallels\Plesk\admin\bin>filemng username list dirs C:\Inetpub\vhosts\domain.ltd\   no such table: ImpersonationUsers

++++++

Whereas I could access the files using the psaadm user.

++++++

C:\Parallels\Plesk\admin\bin>filemng psaadm list dirs C:\Inetpub\vhosts\domain.ltd
.       1375354404      0       ""      ""      000
..      1375354404      0       ""      ""      000
.plesk  1375354404      0       ""      ""      000
anon_ftp        1374243945      0       ""      ""      000
cgi-bin 1374243944      0       ""      ""      000
error_docs      1374243945      0       ""      ""      000
httpdocs        1374246508      0       ""      ""      000
httpsdocs       1374243944      0       ""      ""      000
logs    1375354404      0       ""      ""      000
private 1374243945      0       ""      ""      000
statistics      1374243945      0       ""      ""      000
subdomains      1374243945      0       ""      ""      000
vault_scripts   1374243945      0       ""      ""      000
web_users       1374243945      0       ""      ""      000

++++++

Further I tried to create a test subscription, but it also failed with the error:

++++++

Error: System user update is failed: Unable to create system user: Unable to execute usermng: no such table: ImpersonationUsers (Error code 1)

++++++
After this I checked MySQL source files and found that file -ImpersonationCache.db was missed
Error: System user update is failed: Unable to create system user: Unable to execute usermng: no such table: ImpersonationUsers (Error code 1)

++++++

To fix the problem I replaced the following files from clean installation:

C:\Program Files (x86)\Parallels\Plesk\admin\db\HotlinkProtection.db
C:\Program Files (x86)\Parallels\Plesk\admin\db\ImpersonationCache.db   < — missing file
C:\Program Files (x86)\Parallels\Plesk\admin\db\UrlProtection.db

++++++

After that I sinchronized impersonation storage:

++++++

C:\Program Files (x86)\Parallels\Plesk\bin>repair.exe --synchronize-impersonation-storage
System user databases were successfully synced.
 
++++++
 
So File Manager being to be accessible
FM
  1. Hasa ghu says:

    I am technical staff in WinsHosting, i were seraching here and there but getting no resolution, also created a ticket at plesk but was waiting for their reply, finally i got your artical and by following this, my issue got resolved.

    Thanks for help

*